Question 1

Do I really need to file OSS?

Accepted Answer

Not always. If your EU-wide cross-border revenue is under €100k and stays under each country's domestic exemption threshold, you may be eligible for the EU SME cross-border scheme (Council Directive 2020/285) and can skip OSS entirely. VatForge's VAT Radar tier detects this for you before you commit to any paid plan.

Question 2

What happens after the Founding 100 window closes?

Accepted Answer

New signups pay standard pricing (€79 / €249). Existing Founding 100 customers keep their €49 / €199 pricing for the first 24 months from their signup date, then transition to standard pricing at that point. Founding Customer status (badge, priority support, beta access, early country access) is permanent regardless of pricing tier.

Question 3

Can I switch tiers as my business grows?

Accepted Answer

Yes — upgrade or downgrade any time. If you started on EU SME Scheme and cross the €100k EU-wide threshold, you upgrade to OSS Filing. Founding 100 pricing (if you're in the first 100) applies to whichever tier you're on at that founding rate.

Question 4

Where is my data stored?

Accepted Answer

On Supabase in their EU region (Frankfurt or Stockholm). GDPR-compliant. Data processing agreement available. EU-hosted by default, no US servers.

Question 5

What if your business fails or gets acquired?

Accepted Answer

Data export is a one-click function from day one. You can pull your full transaction ledger, all filings, and every supporting document at any time. We'll never trap you in our product.

Question 6

Is VatForge ready to use today?

Accepted Answer

Yes. VatForge is live. You can sign up on the free VAT Radar tier, connect your platforms, and see your EU VAT position today — no credit card required.

Question 7

Do you file VAT returns on my behalf?

Accepted Answer

No — VatForge produces your quarterly OSS aggregation: per-country subtotals in NET, with platform-collected VAT correctly excluded. You use these figures to file your OSS return on the national portal. Country-specific pre-filled export files (Skatteverket / BZSt / Agenzia format) and assisted filing via e-gov APIs are on the roadmap.

Question 8

Do you cover UK VAT?

Accepted Answer

No. UK left the EU VAT regime and has its own MTD system. We're EU-focused. If UK matters to you, use a dedicated UK tool alongside VatForge.

Question 9

Do you cover physical-goods Intrastat reporting?

Accepted Answer

No. VatForge is built for digital goods, digital services, courses, SaaS, and consulting. If you sell physical products cross-border and need Intrastat, we're not your tool.

Question 10

What about IOSS for non-EU sellers shipping into EU?

Accepted Answer

IOSS is on our Phase-2 roadmap (late 2026). If you're non-EU and need IOSS today, we'll point you to a partner.

Question 11

How is pricing different from Quaderno?

Accepted Answer

We charge a flat monthly fee based on your annual revenue — not per transaction. If you sell a lot of small digital products (€10–€30 range), transaction-based pricing punishes you. A creator doing 3,000 sales a year at €19 pays us €59/month; the same creator on transaction-based tiers pays substantially more.